Account Delete
TheMetalTechnet
2021-10-24 16:50:20Description
I have and idea too add feature that delete Labymod accout / unlink labymod account from your minecraft account/microsoft account.
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TheMetalTechnet
2021-10-31 18:49:05Well I think I don't need that feature with free labycoin This is an answer.
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TheMetalTechnet
2021-10-31 19:00:15I use LabyMod because it was perfect for me and I don't need cosmetics.
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Lhota
2023-03-08 17:52:44Account deletion is a legal requirement of EU citizens as of GDPR article 17, "The right to be forgotten"
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DoJapHD
2024-02-29 11:08:53You contact our support.
That's why this "idea" is marked with the support tag. -
DelofJ
2025-01-11 00:39:41Excuse me, but I think such a basic feature should be something easily available for anyone instead of having to contact the support, which makes the process of an account deletion more convoluted than it should be
In my opinion, this falls directly into the category of a Dark Pattern, which is banned by Europe's DSA, Article 25
https://www.eu-digital-services-act.com/Digital_Services_Act_Article_25.html -
JakobHere
2025-01-12 11:29:00Hey, our support is easily accessible via various channels.
The request is forwarded directly to an authorized person for verification.
If you request by our contact form while being logged in, we will proceed your request directly without any other verification.
Otherwise, we will verify your account and then delete everything.Based on our experience with unauthorized account actions (despite extensive protection), we consider it useful to delete the account after a short manual check. This ensures that no account is deleted without authorization and without the consent of the real owner. After all, we are talking about irreversible deletion.
So, why is no information about that in the FAQ? In the FAQ, Frequently Asked Questions are listed. However, this question is not one that is permanently asked frequently in relation to the others listed there. You can obtain information about data deletion from us everywhere else. For example, via our Community or via our support team. But I agree, we can think about adding this information to e.g. the data security page.
I would like to make it clear that we have no interest in keeping account data if the user does not want this.
We fulfil every request as quickly and as well as possible; customer satisfaction is much more important than data.In my opinion, data deletion is very easy currently and only require one step. The step of writing a simple request is also often the common procedure in other companies. Feel free to give feedback on that. We always want to improve.
I hope I was able to answer your questions.
