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I have received a Lootbox. How can I open it?

Normally, you should be able to open any Lootbox ingame in LabyMod 4. There should be a "Lootboxes" button in the lower right corner of your pause menu.
I don't see that button, what can I do? Make sure you're connected to the LabyConnect chat. To do this, head to the "Chat" tab in the navigation bar and click on "Connect". Also, please make sure the option "Lootboxes" is enabled in the LabyMod settings. (ESC -> LabyMod -> Lootboxes -> ON)
The menu does not show the Lootbox I just received Here are a few things you can try to do:

  • Actively disconnect from the LabyChat by right-clicking your username in the LabyChat and hitting "Disconnect" and then try to reconnect.
  • Restart your game
  • Try starting a different Minecraft version
  • Restart your pc
    If you still cannot see your Lootbox, please contact our support.

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Security

Please change your account credentials as soon as possible if you were not the performer of this action:

- Log into your LabyMod dashboard by starting LabyMod and clicking on your Minecraft head in the top-right corner of the main menu.
- You should then be logged into your dashboard. First of all, remove all suspicious sessions from your account.
- Please change your password and e-mail there. Make sure you are using a strong password!
- Please change your Minecraft password afterwards (so that nobody else can log into your account without a password)
- Recommendation from us: You will automatically have a 7-day-lock (due to security reasons because of the e-mail change). After the 7 days, we recommend activating the Two-Factor authentication to make your account even more secure (you can do this here).

If you have any questions about this, please contact our support immediately!
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